Privacy Policy
This policy explains how SurveyTerra handles information when you visit our website or use the platform.
Last updated: 15 July 2026Information we collect
We may collect account details, contact information, support messages, device diagnostics and usage information needed to operate and improve SurveyTerra. Spatial project data is processed only to provide the services selected by your organisation.
How information is used
Information is used to provide accounts and workspaces, synchronise data, support users, protect the service and communicate product updates. SurveyTerra does not sell personal information.
Project data
Project geometry, attributes, photos and exports remain controlled by the customer workspace. Access is limited by configured roles and sharing settings.
Retention and security
Information is retained only as required for service delivery, legal obligations and legitimate operational needs. Reasonable technical and organisational safeguards are used to protect it.
Your choices
You may request access, correction or deletion of eligible personal information by contacting us or using the Data Deletion Request page.
Questions may be sent to [email protected].